When compared to other airlines, Southwest Airlines offers one of the most accommodating change and cancellation policies. The rules are simple to understand. The last-minute travel modifications can be extremely inconvenient and even expensive compared to the original ticket cost. However, Southwest Airlines does not impose a change or cancellation fee in Southwest Airlines cancellation policy. Within 24 hours of booking, this airline offers a full refund. If the 24-hour window has passed and the ticket is non-refundable, the money is still due. It is applied to upcoming airline travel during a 12-month period. Southwest provides both a free same-day ticket change policy and a free ticket change policy. Customers are not restricted by the company&039;s ticket change policy from travelling to the same destination as their original reservation. It will continue be free even if you decide to go to a totally different place, which is an occasional policy. If you missed a Southwest flight, you may be eligible for ticket cancellation under the terms of the policy.